Returns & Refunds

• We accept returns or exchanges within 30 days of the delivery date.

• Items must be:

  • Unworn, unwashed, and unaltered

  • Free of stains, makeup, deodorant marks, or pet hair

  • In original packaging with tags attached

Due to hygiene and quality standards, worn or washed items cannot be returned or exchanged.

We recommend when returning the item that you use a trackable postage method. We are not responsible if the item gets lost upon returning the item. Shipping costs are non refundable. 

Non-Returnable Items

• Final sale or clearance items

• Customised or embroidered scrubs

• Gift cards

Refunds

• Approved refunds will be issued to the original form of payment.

• Please allow 5–10 business days for the refund to appear once processed.

• Shipping fees are non-refundable unless the item was received damaged or incorrect.

• Customers are responsible for return shipping costs.

• If you receive a defective or incorrect item, we will cover return shipping and make it right.